Returns & Refund Policy

Last updated: October 2026

We want you to love your TISHARA purchase. If something isn't right, here is how returns and refunds work.

7-day returns

• You may request a return within 7 days of delivery. This applies to all items, including those bought at a discounted or festive-offer price.
• Items must be unworn, unwashed and unaltered, with all original tags, labels and packaging intact.
• Customised or altered pieces are not returnable unless they arrive damaged or incorrect.

Condition of returned items

To keep every piece fresh for the next customer, returns are accepted only when the garment is in its original, unused condition. Please try your set on with care, and keep the tags and labels attached until you are sure it is right for you. Items showing signs of wear and tear, stains, perfume or make-up marks, odours or alterations, or items returned without their original tags and labels, may not be eligible for a return or refund. Every returned item is inspected before a refund is approved.

Damaged or wrong item

If your order arrives damaged or is not what you ordered, email us within 48 hours of delivery at hello@tishira.in with your order ID and photos, and we will arrange a replacement or refund.

How to request a return

Email hello@tishira.in or call +91 63051 45357 with your order ID. We will confirm eligibility and arrange pickup or share return instructions.

Refunds

• Online payments are refunded to the original payment method within 5-7 business days after we receive and inspect the return.
• Cash on Delivery orders are refunded by bank transfer or UPI; we will ask for your details.
• Shipping charges are non-refundable unless the return is due to our error.

Cancellations

You can cancel before your order ships by contacting us. Prepaid cancellations are refunded in full.

Out-of-stock after payment

If an item sells out at the moment you pay, your order is cancelled and the full amount is refunded automatically.